Information collected
What is handled depends on the action you choose. Browsing public guidance does not create a property file on our servers.
- Quote and contact forms store the details you submit, such as name, email, phone, ZIP code, project answers, message, consent text, and submission time.
- The free Record Help beta stores the submitted contact details, property address, record type, research goal, what the requester has already found, relevant listing or permit facts, deadline, notes, and consent snapshot. These details are emailed to the SepticPath operator for manual review.
- When you choose human document review, the source files you attach are stored with the private request record and emailed to the SepticPath operator. The form currently accepts up to three PDF, TXT, PNG, or JPG files with a 15 MB combined limit.
- Anonymous measurement can record page and tool actions, county route, general workflow status, referrer, device/browser information, and network information. Property address, parcel ID, request number, email, and phone are not intentionally sent as analytics event fields.
- An address entered in the record finder is used to resolve a county through the U.S. Census lookup. It is not added to a SepticPath server-side property database.