What this site collects and why.

This page describes the current handling of form submissions and site interaction data for SepticPath. It is an operational policy page, not legal advice.

Information collected

What is handled depends on the action you choose. Browsing public guidance does not create a property file on our servers.

Quote and contact forms store the details you submit, such as name, email, phone, ZIP code, project answers, message, consent text, and submission time.
Record Help stores submitted contact details, phone number, requester role, purpose, timeframe, property address, record type, research goal, relevant file facts, deadline, notes, consent and service terms. Research, agency requests, source records and explanation are free. Agency fees are additional at cost with prior approval. Submitted details are emailed to the SepticPath operator for review, and a receipt is emailed to the requester when delivery succeeds.
When you choose human document review, the source files you attach are stored with the private request record and emailed to the SepticPath operator. The form currently accepts up to three PDF, TXT, PNG, or JPG files with a 15 MB combined limit.
Anonymous measurement can record page and tool actions, county route, general workflow status, referrer, device/browser information, and network information. Property address, parcel ID, request number, email, and phone are not intentionally sent as analytics event fields.
An address entered in the record finder is used to resolve a county through the U.S. Census lookup. It is not added to a SepticPath server-side property database.

Browser-only task data

Some workflow information stays in your own browser so an official-site handoff does not erase your work.

County-task clues, request progress, and confirmation notes can remain in local browser storage for up to 30 days and can be cleared from the workflow.
Documents added to the self-serve review workspace are processed to create an extracted summary. Original files and OCR images from that browser-only tool are not intentionally retained; a saved workspace is created only when you choose to download it. This differs from the human-review form described above.
Clearing site data in your browser also removes browser-only task state.

Why submitted information is stored

Submitted form records support the exact action shown at the time of submission.

To answer contact, correction, or privacy requests.
To research and reply to a requested property-record investigation during the beta, including contacting the responsible public office when appropriate.
When field work may help, to connect the requester with relevant local septic professionals. They may reply by email, manual call or service-specific text about that request. Some participating professionals may compensate SepticPath for an introduction.
To preserve a consent snapshot, submission time, and estimate context attached to a quote-help request.
To measure whether record and estimate workflows are useful without treating a request confirmation as a record obtained.

Sharing, retention, and your choices

A quote-help submission may be reviewed for routing to an appropriate service provider, but submission does not mean a provider is available or has accepted the project.

Do not submit payment-card, bank-account, government-ID, or other highly sensitive personal information through the forms.
For requests submitted under the applicable matching terms, we may share the supplied name, email address, phone number, property address, role, purpose and timeframe with relevant local septic professionals when field work may help. Historical requests retain their original sharing scope. We do not share uploaded documents or private agency correspondence for matching unless the requester separately chooses to provide them.
A supplied mobile number permits matched professionals to make a manual call or send a service-specific text about the submitted request. It does not authorize automated or prerecorded marketing, unrelated solicitations, or onward resale of the request.
Operational form records and audit logs are retained while needed for inquiry handling, consent records, abuse prevention, and legitimate operations; a fixed deletion period is not yet promised.
Use the Privacy request option on the contact page to ask what was stored or request deletion. Include the lead or contact reference when available.

Research findings and public examples

We may explain our research methods and facts from lawfully accessible public records in educational guides and descriptions of our service. This is separate from publishing your private request.

We do not publish your contact details, private correspondence, or nonpublic personal circumstances as part of these examples. We review combinations of location, dates, document identifiers and other details that could identify a requester before publication.
Submitting a request does not grant us permission to publish your uploaded documents or use your name, words or identity as a testimonial. Identifiable customer features require a separate appropriate permission or legal basis.
Publication of source images and drawings requires a separate assessment of the applicable rights. Redacting personal details does not grant copyright permission, and this notice does not create a license to customer or third-party documents.
This notice does not retroactively change earlier consent or confidentiality commitments. Contact us with a privacy or correction concern about a public example.

Important note

Control the handoff

Government submission stays under your control. SepticPath prepares and tracks the task but does not silently submit a county request in your name.

Start a property record investigation